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Frequently asked questions

Short, straight answers. No fluff.

• Do I get access right after paying?
  Yes — access is activated automatically after successful payment. Your account is upgraded in the background and the paid features unlock right away. If you don’t see the upgrade instantly, signing out and back in with Google usually fixes it.
• Is the checkout secure?
  Yes. Payments are handled by Stripe, a globally trusted payment processor. We never store your card details on our servers — Stripe processes them using industry-standard security.
• What’s your refund policy?
  If it’s not a fit, you can request a full refund shortly after purchase (within 24–48 hours). After that, we may offer a partial refund within a limited window (up to 14 days), depending on usage. For renewals of recurring subscriptions, refunds are generally not offered — but you can cancel anytime to stop future charges.
• Can I cancel my subscription anytime?
  Yes! You can cancel your subscription anytime with no questions asked. When you cancel, you'll retain access to Unlimited features until the end of your current billing period. After that, your account will automatically switch to the Free plan.
• How do I cancel my plan?
  You can cancel anytime from the customer billing portal (reachable via your account page). After cancellation, you’ll keep paid access until the end of the current billing cycle. No contracts, no long-term lock-in.
• Can I switch between monthly and yearly?
  Yes. You can change your plan whenever you want. If you move to yearly, you’ll keep access continuously and get the best value over time.
• Which payment methods do you support?
  We accept major credit and debit cards, PayPal, Apple Pay and Google Pay. Available options can vary by region and device.
• Is my subscription linked to my email or device?
  It’s linked to your Google Account. You can use KeywordsRocket on any device as long as you sign in with the same Google login.
• Will you add more tools to the paid plan?
  Yes. New features will continuously be added to the paid plan at no extra cost.
• Do you offer discounts for students or teams?
  Yes — for students, non-profits, and small teams we can provide discounted licenses. Use the “Contact us” button on this page and briefly describe your situation.